Retail Customer Service RepresentativeNC145 • Leland, North Carolina, USA

Retail Customer Service Representative

NC145 • Leland, North Carolina, USA

14 days ago

Job type

Full-time

Job description

Benefits :

Company parties
Flexible schedule
Training & development

Retail Customer Service Representative - Benefit and Perks

Competitive Compensation

Flexible Scheduling

Hard work collaboration humanity fun and laughter

Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system copiers / printers rental computers and other store equipment. Other duties as assigned.

The Ideal Retail Customer Service Representative Candidate Will Have :

Previous customer service or sales experience in a retail environment

Exceptional customer service skills

Ability to translate customer requirements into final products or services

Assist in handling customer complaints and problems in a professional manner

Multitasking must have the ability to simultaneously process multiple tasks

Effective verbal and written communication skills

Strong attention to detail

Outstanding time management and organizational skills

A high school diploma or equivalent required

Valid drivers license required

Proficient with Microsoft Office applications Google Suite Windows operating system and other computer hardware and software

Ability to work flexible hours

Some supervisory skills preferred

Retail Customer Service Representative - Daily Tasks :

Assists customers with shipping and packaging services printing estimates / orders and other services offered by franchise owner

Assists customers with their product and service need in person through email and by phone

Processes customer sales through the point-of-sale system

Opens and closes the center cash register and other center systems

Assists management in maintaining ordering and stocking inventory

Maintains the center consistent with established standards

Interacts with UPS FedEx DHL and USPS couriers other vendors and all store staff

Sorts and deposits mail in private mailboxes

Captures complete tasks and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements :

Must be able to stand behind a sales counter for extended periods of time

Must be able to lift at least 50 pounds

Must be able to communicate clearly with customers by email by phone and in-person

Must perform all duties in a safe and efficient manner

Company Overview

Since 1993 PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

PostNet has nearly 700 locations across North America Central America South America and Africa.

At PostNet our people enable us to achieve our purpose. Also through diversity and inclusion efforts we ensure our global workplaces are dynamic supportive of all our team members and representative of our customers and communities.

Apply today!

Compensation : $13.50 per hour

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Retail Customer Service • Leland, North Carolina, USA

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