Job Description
Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology in order to ensure the safety of patients. Will perform security patrols of entire campus to proactively identify risks to the hospital. Frequently works with medical professionals in advancement of patient safety.
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
2 years Work experience as a Special Police Officer (Preferred)
Required Skills / Knowledge
Valid US Driver's license required.
Effective oral and written communication skills.
Must be able to sit and stand for prolonged periods of time.
Must be able to climb stairs in response to emergency situations.
Must be able to wear department issued body armor.
Must be able to work outdoors if necessary.
Ability to handle volatile situations under stressful conditions.
Familiarity with Microsoft Office.
Must possess excellent customer service skills.
Knowledge of the criminal code in Washington, DC.
Experience working as an emergency responder (law enforcement, fire / rescue, military).
Knowledge of HIPP A rules and restrictions
Required Licenses And Certifications
Special Police Officer commission from the Washington DC Metropolitan Police Department .Cardio-Pulmonary Resuscitation (CPR) (Required)
Functional Accountabilities
Safety
- Perform productive security patrols of the hospital, garage and perimeter; recognize conditions which are or will compromise the security and / or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety / security violation discovered during patrols.
- Immediately notify supervisors of security / safety-related problems or issues.
- Take proactive measures to mitigate thefts, disturbances and other criminal incidents.
- Check to ensure that visitors and staff members are wearing proper identification badges / passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors which are observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital.
- Adhere to post orders for all fixed and patrol positions.
Emergency Response
Ensure a timely and appropriate response for emergency situations.Ensure that the applicable policies, procedures and directives are followed according to the specifics of the emergency situation.Able to effectively de-escalate disruptive behavior.Able to remain in control of emotions and not take acting out behavior exhibited by others personally.Safety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational Accountabilities
Organizational Commitment / Identification
Partner in the mission and upholds the core principles of the organizationCommitted to diversity and recognizes value of cultural ethnic differencesDemonstrate personal and professional integrityMaintain confidentiality at all timesCustomer Service
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement / Problem -solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsPrimary Location
District of Columbia-Washington
Work Locations
CN Hospital (Main Campus)
Job
Facilities / Security
Organization
Operations
Position Status
R (Regular)
Shift
Variable
Work Schedule
varies
Job Posting
Jul 14, 2025, 4 : 25 : 04 PM
Full-Time Salary Range
37232