Administrative Assistant (Berkeley)

Administrative Assistant

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Central Office, 403 Stoney Landing Road, Moncks Corner, SC 29461.

As the Administrative Assistant, working under limited supervision, performs duties to aid and support the administrative duties of the clinical services, medical services, and front desk teams. Responsibilities for the Administrative Assistant include :

• Performs various administrative assistant office duties including answering phones, checking messages, returning patient phone calls, making appointment reminder calls, inputting on spreadsheets, generating reports, assisting with scheduling and follow up appointments, coordinating with other staff, documentation such as completing C-20s or other required forms, assisting with collecting fees, and other general receptionist and scheduling duties.
• Coordinates with clinical, medical, and nursing staff to support client medication and other treatment needs. Under direction of Center prescribers, performs prior authorization process(es) for patient prescriptions. Completes Patience Assistance Program applications and documentation for Center patients. Includes coordination with prescribers, completion and filing of all relevant documentation, communication with pharmaceutical companies, coordination with Center clinicians and clinical support staff. Creates, inputs, and maintains tracking spreadsheets to ensure timely medication access.
• Performs all activities necessary to establish and maintain accurate, comprehensive storage, handling, and control of all PAP medications. Includes receipt, unpacking, labeling, logging, tracking, inventorying of PAP medications on daily basis. Assists nursing staff with general inventory checks as requested.
• Complies with training requirements set forth by BCMHC and BHDD / OMH. These may include but not be limited to SCEIS trainings, AAA driver improvement, QI in-services, and MAPS. Attends and participates in staff meetings.
• Adheres to Center, DMH and State Corporate Compliance policies, procedures and regulations. Helps ensure service area is CARF accredited. Maintains patient confidentiality as required.
• Performs other duties as assigned.

Minimum and additional requirements include :

Preferred qualifications are :

Post hire, employees must :

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees :

This position is considered essential and may be called back during crisis / emergencies / disasters.