No longer accepting applications
Relationship Manager
NorthBakersfield, CA, US3 days ago
Job type
- Full-time
Job descriptionBachelors degree preferred, high school or equivalent required Proven track record of managing client accounts and driving business growth in the payment industry Experience in relationship management, account management, or a similar client-facing role Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Education Assistance Paid Maternity & Paternity Leave Mental Health Support & Well-Being Program Company-funded Lifestyle Spending Account
Relationship Manager
CWA Merchant Services by North is an independent sales organization sponsored by Merrick Bank, the 15th-largest acquiring bank in the U.S., as rated by the Nielsen Report in 2018. CWA offers expedited underwriting, competitive rates, and a suite of products tailored to each merchant's needs.
What You'll Do
- Build and nurture long-term relationships with clients by understanding their needs, preferences, and business objectives
- Act as the main point of contact for clients and ensure their concerns are addressed promptly
- Oversee the delivery of services and products to clients, ensuring they meet or exceed expectations
- Coordinate with internal teams to resolve issues, manage client requests, and ensure timely and efficient service
- Identify opportunities for upselling and cross-selling additional services or products
- Develop and implement strategies to increase client engagement and drive revenue growth
What We Need From You
What We Offer
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include :
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
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Relationship Manager • Bakersfield, CA, US