Centralized Scheduler

Centralized Scheduler

Baylor Scott & White Institute for Rehabilitation Location : Dallas, TX Hours : Vary between Monday - Friday 7am - 7pm (8 hour shifts) Full Time Compensation depends upon candidate's years of experience and internal equity. Minimum starting salary : $18 - $25 per hour based off experience This is NOT a remote position, applicants are required to come into the office. Benefits of becoming a Centralized Scheduler with us : Strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off (PTO) and Extended Illness Days (EID) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave

• Eligibility and effective dates vary

Responsibilities

The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics. + Answering incoming rollover calls from clinics + Calling referrals received from provider sources + Overall high call volume and returning patient's voicemails + Working out EPIC, Therapy source and other sites to obtain and call referrals + Team of 15 Schedulers

Qualifications

Minimum Qualifications + High School Diploma or equivalent required Preferred Qualifications + Bilingual preferred + Courses in bookkeeping and accounting OR work experience in a healthcare or related setting. + One to two years medical billing and administrative experience preferred. + Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians. + Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.