Sales Rep / Sales Executive

SUMMARY

The Sales Executive establishes and maintains business relationships with existing and potential customers to determine product needs and to coordinate and present design concepts and work proposals. The Account Sales Executive advises clients as to scheduling, costing and availability of products; and investigates problems and services accounts.

JOB FUNCTION / PURPOSE

• Uses knowledge of market, suppliers, customers and competitors to gain profitable new business and to increase profitability of existing ones.
• Goes after and follows up on all brown box leads.
• Forecasts and manages pipeline for timely progression of prospects to customers.
• Ensures that agreed-upon alternatives for the client have the support of all parties involved internally and externally. Considers design, applications, costing, scheduling and availability in recommending various options.
• Maintains contact to build relationships for future business when immediate opportunity is not present.
• Accurately allocates sales probabilities for every prospect and achieves target conversion ratios for each step in the sales process.
• Promotes ideas persuasively and shapes the opinions of others. Effectively persuades and influences individuals and can overcome the resistance of others.
• Effectively manages own time and resources to ensure that work is completed efficiently.
• Effectively closes contracts in a timely manner.
• Knows what to accomplish on his / her own and when to involve and delegate to others.
• Spends largest percentage of time in the field, prospecting new customers and cultivating existing customers. Networks inside and outside the company to broaden business knowledge and increase personal effectiveness.
• Gathers, synthesizes, shares and acts on knowledge of markets and customers to grow profitable volume and build brand equity.
• Communicates all Client project requirements through CRM system.
• Ensures ongoing satisfaction through responding promptly, resolving issues and following up to determine satisfaction.
• Initiates and closes new Client contacts, enhances existing business relationships and services accounts as needed to exceed Customer satisfaction. Meets or exceeds agreed upon sales goals.
• Identifies, attends, and establishes networking opportunities through associations, tradeshows, charities & events to support retailers initiative and targeted industries that position the company as a thought leader.
• Develops and delivers sales presentations.
• Other duties as assigned.

EDUCATION, EXPERIENCE & COMPETENCIES

OTHER