ASA V - HUC : E8 (Rehab), 24 hrs / week, Days

Administrative Support Associate's V / Health Unit Coordinator

The Administrative Support Associate's V / Health Unit Coordinator (HUC) role is to perform customer service, clerical and reception duties that support the work flow of the unit, nursing station and the delivery of patient care. The clerical activities include ensuring accurate preparation, processing and standardization of the patient record, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, and members of the health care team. The ASA V / HUC will be able to meet the needs of all units within the Patient Care Service assigned, as needed.

Job Description :

• Assembles / maintains patient records, filing data, and obtaining reports and data necessary for departmental operations.
• Greet and assist visitors in a courteous manner.
• Answer phones in a courteous manner.
• Records / relays messages accurately.
• Locates key personnel to direct calls and respond to inquiries.
• Makes appointments, booking rooms as necessary.
• Prepares and distributes outgoing reports via email and inter-departmental mail.
• Maintains department reports.
• Operates office machines, such as photocopier, fax machine, and computer.
• Orders materials, supplies, forms and services, and completes records and reports.
• Utilize clinical and patient information systems to support the delivery of patient care.
• Assist in the implementation of specialized projects.

Minimum Qualifications :