Administrative - Patient Access RepresentativePacer Group • Pittsfield, MA, US
No longer accepting applications
Administrative - Patient Access Representative
Pacer Group • Pittsfield, MA, US
1 day ago
Job type
- Full-time
Job descriptionGreet and check in patients arriving for urgent care services. Verify patient identity and demographic information. Perform complete registration in the EHR system with a high level of accuracy. Collect insurance information, verify coverage, and determine copays or financial responsibility. Obtain signed consent forms and ensure all required documentation is completed. Conduct real-time insurance verification using electronic systems or payer portals. Explain insurance benefits, copayments, and financial policies to patients clearly. Process payments, issue receipts, and balance daily cash drawer. Troubleshoot insurance eligibility issues and escalate as needed. Provide a welcoming experience for patients and families in a high-volume urgent care setting. Communicate wait times, clinic processes, and expectations. Answer phones, schedule or update appointments when appropriate. Maintain professionalism, confidentiality, and sensitivity to patient needs at all time
Job Description
Job Title : Administrative - Patient Access Representative
Location : Pittsfield, MA
Start Date : 12 / 15 / 2025
Duration : 13 weeks
Schedule Shift : Days 12 hours per day | 8 : 00AM - 8 : 30PM | 36 hours in a week
Pay Rate : $27 / hr
Description :
TITLE : Administrative - Patient Access Representative
CLIENT WILL CONSIDER LOCAL TRAVELERS FOR THIS NEED.
EDUCATION / EXPERIENCE / TRAINING
Required :
Minimum 2 years current hospital / Urgent Care Access Coordinator experience
- ABILITY TO WORK INDEPENDENTLY / HIT THE GROUND RUNNING - REQUIRED
- High school diploma required
- REGISTRATION / INSURANCE EXPERIENCE REQUIRED
- Confidentiality is a MUST
- This is a small community without public transport. Traveler candidate must have their own vehicle. This is a firm requirement.
DUTIES AND RESPONSIBILITIES
Patient Registration & Intake
Insurance & Financial Processing
Customer Service & Communication
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Patient Representative • Pittsfield, MA, US
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