Mortgage Loan Consultant

Mortgage Loan Consultant

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General function : Performs a wide range of duties relating to the origination of residential first mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.

Essential duties and responsibilities :

• Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional COIs and personal).
• Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position. This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Completes all required training on time.
• Follow defined protocol for escalation underwriting and pricing exceptions.
• Take applications by completing URLA on laptop.
• Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
• Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.
• Work with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing.
• Communicate appropriately and timely with branches and / or applicants providing updates and status reports.
• Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.
• Attend and participate in all Mortgage and Consumer Lending sales meetings, calls, and training as required by management.
• Collect application fees on loan applications per policy.
• Participate in One Bank making appropriate referrals to other lines of business.

Minimum knowledge and skills required :