Warehouse Specialist / Supervisor

Job Description

Job Description

Job Title : Warehouse Specialist

• Key Responsibilities :
• Assist local parcel delivery operations, such as sorting, pickup, and dispatch.
• Forecast driver’s needs, plan DSP driver routes, and recruit / interview drivers.
• Assign tasks to frontline and outsourced warehouse staff, enhancing team cohesion.
• Troubleshoot operational issues, learn our internal warehouse / logistics software, and perform data handling tasks.
• Generate daily pickup tasks, review, and distribute them to the dispatch team.
• Collaborate across departments to allocate driver resources effectively. Address vehicle breakdowns, driver absences, and other disruptions.
• Communicate task changes with third parties and assist drivers in resolving issues during pickup and delivery.
• Manage exception handling and complaints, including delays or missed pickups. Work with customers and internal / external teams to ensure timely resolutions and close service loops. Track recurring issues and provide process improvement suggestions.

Requirements

Compensation

Ready to be part of a growing, innovative team? Explore our current job openings and apply today!

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits