IT Office 365 Infrastructure Engineer - #2404.20

Job Description

Job Description

What We Offer :

Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.

Position Description :

We are looking for an Office 365 (O365) Infrastructure Engineer to join our Information Technology Team in our Taylor office. Candidates must have a high school diploma and three to five years of experience in an O365 enterprise environment. An associate degree in Computer Information Systems or another related field is preferred, but not required. MSCA or similar certificate(s) are also not required, but preferred. Candidates must have a solid understanding of new technologies and a desire for continued learning, as well as demonstrable proficiency in the use of all O365 user-facing applications and additional familiarity with devising and deploying secure solutions.  A flexible hybrid-remote work schedule is available after 30 days of employment.

Typical responsibilities include :

• Administer, maintain, analyze, and improve the O365 enterprise environment
• Deploy and manipulate O365 enterprise infrastructure backend components
• Troubleshoot, analyze and resolve O365 enterprise application errors and conflicts
• Propose and action O365 application and feature set interoperability improvements
• Perform O365 security mitigation, fault correction and problem resolution tasks
• Demonstrate proficiency in using : Entra, EXO, Teams, SharePoint, Purview
• Guide staff in the use of Copilot, Power BI and MS Graph to achieve numerous goals
• Monitor Microsoft O365 Announcements and advise on and guide required actions
• Implement task automations using PowerShell and other scripting tools
• Provide O365 specific Tier 2-3 support to Service Desk staff
• Create and maintain O365 infrastructure and system operations documentation
• Write effective user-oriented operational and best practices documentation
• Communicate emerging platform changes, problems and resolutions to management
• Maintain a safe working environment

Education :

Skills / Experience :

About Wade Trim :

Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for nearly a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.

Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning. Work / life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least three days a week and connects them virtually when working from home.

To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.

Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.

If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at http : / / www.wadetrim.com / careers.

Wade Trim does not accept unsolicited resumes, candidate profiles, or CVs from third-party recruiters or employment agencies. Any submission made without a valid, signed agreement and an approved engagement request from Wade Trim’s People Services Team will be considered the property of Wade Trim. Wade Trim reserves the right to pursue and hire any candidate submitted through unsolicited means without any financial obligation to the recruiter or agency. A valid agreement can only be signed by the Director of People Services. Resumes or candidate profiles submitted at the request of a Wade Trim employee who is not authorized by the People Services team do not constitute a valid engagement. Recruiters and agencies must have a current, written agreement authorized by the Director of People Services to be considered an approved vendor.

Wade Trim is an Affirmative Action / Equal Opportunity Employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.