Assistant Community Association Manager

Description

Turn on your Island Charm... Latitude Margaritaville WaterSound is looking for an Assistant Community Association Manager to join our team!

Purpose :

The Latitude Assistant Community Manager assists in the management of properties in accordance with company policies, procedures and standards. This individual will develop knowledge and skill in the areas of lease administration, income / expense management and administration, physical facilities management, and resident relations.

Key Responsibilities and Accountabilities :

• Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
• Respond to emails posted to general HOA mailbox in a timely manner.  Forward emails to Lifestyle, Compliance, etc. Forward escalated emails to management if unable to be resolved.
• Post checks via Clickpay for extra RFID & Fob payments.
• Prepare forms for security deposit checks and money orders from residents to be sent to corporate via UPS.
• Schedule post inspections on extended driveways, patios, lanais, and pools.
• Prepare paperwork for security deposit refund request after post inspections via Zendesk.
• Review architectural applications in Smartwebs prior to being sent for approval; verify all correct documents are uploaded.  Notify the homeowner if there is any information missing and request that they send in the necessary documents for a complete application.
• Send out approval / denial / require additional information letters to the residents once have been reviewed by the board.
• Update Closing Checker report weekly, with new sales and resales.  Email to Corporate on the 3

rd

of each month.

Technical competencies :

Education / Training :

Experience / Knowledge / Abilities :

Special Requirements :

Physical Requirements :

Environmental Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

D ISCLAIMER :   T h i s is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

#LI-CP2