Case Manager

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org.

OVERVIEW

The Case Manager in consultation with the Clinicians will assess the need of each youth in care and ensure the safe and expedited release of youth to potential sponsors that meet ORR criteria for release. This position will develop individual service plans for youth towards safe family reunification, preparation for return to the country of origin, transfer to a higher level of care or a less restrictive setting, or transition to an alternative living arrangement once legal immigration status has been obtained. The Case Manager should be prepared to multitask and work with minimal supervision. The Case Manager will report to the Lead Case Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct initial intake interviews of youth to include gathering familial and possible sponsorship information and to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter;
• Determine options and / or community resources available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable;
• Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with SWK, State, and Federal requirements;
• Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth's arrival to the shelter and 30-day updates thereafter in accordance with SWK, State and Federal requirements;
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts;
• Complete and submit reunification packets for initial review to Lead Case Manager (if applicable);
• Collaborate with the Department of Homeland Security (DHS) and with the child's country of origin Consulate Embassy to facilitate the issuance of travel documents for the youth to return to his / her country;
• Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and / or sponsor;
• Maintain direct contact with each youth in care, having at least once scheduled contact per week to discuss reunification and facilitate incoming calls to minors with the appropriate family members and other approved caregivers;
• Maintain youths' contact with legal service providers to ensure safe and expedited release of each minor;
• Maintain on-going dialogue with staff from various departments at the facility to coordinate weekly treatment and to share information about important events after youth's assessment and case review;
• Enter accurate placement and reunification information for all youth on caseload into the UAC portal, ORR database and ensure that the paperwork in files is up to date and complete;
• Represent the agency in collaborative meetings involving outside agencies;
• Work with FFS and the 3rd party reviewer to received appropriate release recommendation approval;
• Make court appearances at other related hearings;
• Coordinate proper case recording by all members of the team;
• Report (and if possible, provide intervention for) incidents of abuse or potential abuse to the supervisor on shift;
• Generate correspondence, administrative reports and related documentation as assigned;
• Adhere to all agency and departmental Safety Procedures including reporting and unsafe practices, equipment and environment, and takes active role in correcting the unsafe practice, equipment or environment through proper notification including proper supervision of youths at all times; and
• Other job-related duties as assigned by supervisor(s)

All of the above duties and responsibilities are essential job functions. All job duties indicated are not be considered an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIREMENTS

TRAINING REQUIREMENTS

PHYSICAL DEMANDS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered.

ADDITIONAL NOTES

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS / HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.