Job Description
Job Description
Overview
We are seeking a dedicated and skilled Field Service Technician to join our team in Charlotte, NC. In this role, you will be the face of our company, providing top-notch service to our clients while ensuring that their equipment operates at peak performance. If you enjoy working independently, solving problems on the go, and have a passion for technology, we want to hear from you!
Responsibilities
- Perform on-site installations, repairs, and maintenance of equipment.
- Diagnose and troubleshoot technical issues efficiently and effectively.
- Provide exceptional customer service and support to clients.
- Maintain accurate records of service calls, repairs, and inventory.
- Collaborate with team members and communicate effectively with management.
- Stay updated on industry trends and advancements in technology.
- Ensure compliance with safety standards and protocols.
Qualifications
High school diploma or equivalent; technical degree preferred.Proven experience as a Field Service Technician or similar role.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal abilities.Ability to work independently and manage time effectively.Proficient in using diagnostic tools and software.Valid driver's license and willingness to travel as needed.You should be proficient in :
Engine RepairMachines & technologies you'll use :
Forklifts (Hyster)