Learning & Development Team Lead (Operations)

Learning & Development Team Lead (Operations)

Join to apply for the Learning & Development Team Lead (Operations) role at Clipboard

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity.

About Clipboard

Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).

We are looking for a Learning & Development Lead to turn core values into real behavior quickly, consistently, and at scale. You’ll lead a team that builds coaching and training programs to elevate performance in a fast-paced, frontline environment.

Your Team Will Teach

Empathy as default

Judgment as instinct

Excellence as baseline

What You & Your Team Will Own

• Build onboarding, upskilling, and coaching programs that make our values measurable and repeatable starting with Worker Support and expanding to leadership.
• Develop agents and managers to deliver world-class service rooted in empathy, curiosity, and critical thinking.
• Operationalize speed, ownership, and feedback into everyday team behavior.
• Design coaching systems that drive real-time improvement and reinforce excellence.
• Build feedback loops that surface gaps early, test solutions fast, and measure impact with precision.
• Raise the bar for how people show up, not just what they know.

What You Bring

This Role Is Not For You If You

What We Offer

Competitive compensation

100% remote work

Unlimited vacation

Compensation Range : $90K - $120K

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