CGL Claims Manager

Job Description

CGL Claims Manager

Job Summary

Seeking a highly skilled and experienced CGL Claims Manager to join a team. The CGL Claims Manager will oversee the entire claims process, ensuring compliance with best practices, managing financial performance, and leading a team of professionals. This position requires a strong background in commercial general liability claims handling, technical expertise, and leadership capabilities.

Compensation Package

• Salary Range: $125,000 - $145,000 annually
• Comprehensive benefits package, including: Paid Parental Leave (Childbirth Recovery Leave and Primary Caregiver Leave) Medical, Dental, and Vision coverage options Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) 401(k) program, profit sharing, and stock purchase plan

Responsibilities

• Manage the full employment cycle for direct reports, including recruiting, onboarding, training, mentoring, performance management, and terminations.
• Conduct regular file reviews and audits to ensure compliance with best practices.
• Control departmental expenses within established guidelines.
• Strategize and provide guidance to technical staff to achieve consistent, positive financial results.
• Utilize technology and data to monitor financial and performance trends.
• Lead various projects to achieve departmental goals, such as cost management, quality assurance, and training initiatives.
• Participate in the interviewing process for potential new hires.
• Handle complex claims involving sensitive or confidential information as needed.
• Review and approve coverage letters, regulatory responses, and Large Loss Reports.
• Perform other duties as assigned.

Qualifications/Requirements

• Minimum of 12 years of insurance experience, with significant expertise in commercial general liability claims handling.
• Intermediate proficiency in Microsoft Office.
• Experience with Guidewire ClaimsCenter is a plus.
• Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
• CPCU, AIC, or other insurance-related certifications are preferred.

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