Store Shift Lead

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description :

The Store Shift Lead will oversee and manage the daily operations of our convenience store during assigned shifts. Store Shift Lead will be responsible for ensuring smooth store operations, providing excellent customer service, leading and training staff, managing the store’s inventory, and handling cash. This role requires strong leadership skills, the ability to multitask, and a commitment to maintaining a clean, organized, and efficient store environment.

Responsibilities :

Team Leadership & Supervision :

• Lead and supervise store associates during your shift, ensuring that all team members are following company policies and procedures, delivering excellent customer service, and completing their tasks efficiently.
• Assign tasks to associates, including stocking shelves, operating the cash register, assisting customers, and maintaining store cleanliness. Ensure that tasks are completed in a timely and accurate manner.
• Train and mentor new employees on store operations, customer service, and safety protocols. Provide feedback and guidance to existing team members to help improve performance and efficiency.
• Address employee or customer concerns or conflicts, resolving issues in a calm and professional manner. Escalate matters to management when necessary.

Customer Service :

Store Operations :

Inventory Control & Loss Prevention :

Health & Safety Compliance :

Reporting & Administrative Duties :

Qualifications :

Skills & Abilities :

Reports To :

Physical Requirements and Work Environment :

The physical requirements and work environment described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job.

Benefits

We offer a competitive benefit package for full-time team members that includes health insurance, vacation, holiday pay, 401K with employer match and more. Our part-time team members are eligible for 401k with employer match and paid holidays and may also be eligible for health insurance.

Equal Employment Opportunity

CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organizations to provide staffing for its retail operations. The employment service organizations are equal opportunity employers. For this position, the equal opportunity employer is Wildcat LLC. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law .

Accommodations

The employment service organizations with which CrossAmerica Partners contacts, including Wildcat LLC, make all employment decisions in accordance with applicable laws and provide reasonable accommodations to qualifying individuals on the basis of any protected characteristic consistent with applicable law. Wildcat LLC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Wildcat LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact mweber@caplp.com .