Warehouse Customer ServiceDenali Staffing Group • Anchorage, AK, US

Warehouse Customer Service

Denali Staffing Group • Anchorage, AK, US

30+ days ago

Job type

Full-time

Job description

Job Description

Your Responsibilities :

Support and resolve customer issues, including shipment tracking, credits, and product availability
Review sales orders and correct, keep records of completed work
Accountable for all aspects of order processing including customer orders purchase orders, receiving, and production of shipping documents
Handle packing and shipping
Answer incoming phone calls
Assist with customer orders

Skills and Qualifications :

High school diploma or general education degree (GED); or equivalent combination of education and experience

A positive attitude is an absolute requirement

Empathy and understanding while assisting customers with orders over the phone

Relate and align all duties, customer interactions, and other activities to an underlying business purpose

Excellent customer service skills and be able to communicate clearly and effectively

Resourceful and skilled in problem-solving

Superior organization skills and the ability to manage multiple tasks simultaneously and be able to prioritize deadlines

Detailed and process-oriented and possess critical thinking skills

Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs / systems

Benefits :

Medical, Dental, Vision, 401k, Tuition Assistance Program, Employee Assistance Program, and more!

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Customer Service • Anchorage, AK, US

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