Customer Service Representative

Customer service

📍 Onsite | Full-Time | Permanent Role

💰 $45,0000-$54,000 + Commission (depending on experience)

✨ Great Benefits

FULLY ON-SITE

Location : Kirkland, WA

About the Role :

Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.

What You’ll Do :

• Handle 50–60 incoming prospect calls per day with warmth and enthusiasm
• Schedule and host virtual tours or set up in-person appointments
• Answer live chats, texts, and follow-ups to support the leasing process
• Provide excellent customer service and build rapport with prospects
• Keep accurate records and notes in our CRM
• Stay up-to-date on property details, amenities, and specials
• Collaborate closely with teammates and property managers

What We’re Looking For :

Why You’ll Love It Here :