Title & Registration Specialist I

Title and Registration Specialist

Northwest Finance Center BMW Seattle is a part of Lithia & Driveway, the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries! Hiring Now : Title and Registration Specialist

Schedule : Monday - Friday, 8am-5pm

Pay : $23-$27 / hr. (DOE)

Location : BMW Seattle (1002 Airport Way S, Seattle, WA 98134)

80 Hours of PTO front loaded on day 1

Great benefits and career opportunities!

Title and Registration Specialist I

The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.

Responsibilities :

• Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload / submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle.
• Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues.
• Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload / submit required paperwork with the appropriate government agencies to complete the vehicle purchase.
• Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues.
• Be comfortable working directly with customers when needed to resolve registration / title issues.
• Have effective strategies to diagnose and resolve issues in a timely manner.
• Communicate effectively with customers through chat, phone, and CRM / email.
• Answer Customer questions regarding the Purchase paperwork.
• Be comfortable working directly with government personnel when needed to resolve registration / title issues.
• Have effective strategies to diagnose and resolve issues in a timely manner.
• Communicate effectively with customers through chat, phone, and CRM / email.
• Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale.
• Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company.

Additional work and tasks as needed

Skills and Qualifications

DMV and / or dealership Titling experience is required for this opening. CDK experience, a plus.

Strong attention to detail

Excellent communication skills

Time management

Active listening skills

Critical thinking

Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently

Competencies

Does the right thing, takes action and adapts to change

Self-motivates, believes in accountability, focuses on results, makes plans and follows through

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

Thrives on a team, stays positive, lives our values

Benefits

We offer best in class industry benefits

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.