Customer Service Rep(07219) -13815 SW Pacific Highway Suite 10

Job Description

Job Description

Company Description

Our Customer Service Position is an entry level position.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We are an equal opportunity employer and encourage all candidates to apply.  Accommodations during the application process, interviews, hiring and employment are available.  All any candidate needs to do is let us know if an accommodation is needed.

Summary Statement

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Job Description

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Wage Rates

All CSR positions are paid hourly at minimum wage for minimum and maximum. Southern Oregon is $14.70. Northern Oregon is $15.95 and Washington is $16.66.

Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact HR@hamiltonholdings.net .

We abide by OR / WA State requirements for sick pay.

HOURS : All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.

Communication Skills

Essential Functions / Skills

Work Conditions

Exposure To

Sensing : Talking and hearing on telephone. Near and mid-range vision for

most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

Temperaments : The ability to direct activities, perform repetitive tasks, work

alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Physical Demands

Standing : Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches.

Walking : Walking is generally in short distances for short durations.

Sitting : Paperwork is normally completed in an office at a desk or table.

Lifting : Bulk product deliveries are made twice a week or more and are unloaded

by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.

Carrying : Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough

are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing : Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up

to 7.5 pounds to push. Trays may also be pulled.

Climbing : Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping / Bending : Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees

while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching / Squatting : Performed occasionally to stock shelves and to clean low areas.

Reaching

Hand Tasks

Machines, Tools, Equipment, Work Aids