Street Trading and Market Operations Officer

Job Description

6 Month Contract With A Local Authority

Job Purpose

To manage, control, and monitor all street trading and market-related activities within the local authority area. This includes enforcing relevant legislation, Council policies, bye-laws, and licensing conditions to ensure compliance, public safety, and the effective day-to-day operation of markets and street trading spaces.

Key Responsibilities

Oversee the daily operation of street trading and market activities in accordance with Council regulations, licensing conditions, and relevant legislation.

Monitor compliance with street trading licences, market stall agreements, and bye-laws, taking enforcement action where necessary.

Carry out regular inspections of market areas and designated street trading sites, ensuring traders operate within approved guidelines.

Investigate complaints, respond to enquiries, and resolve disputes involving traders, members of the public, and other stakeholders.

Issue warnings or enforcement notices to non-compliant traders and assist in preparing evidence for legal proceedings when required.

Assist in planning and delivering new market events, seasonal trading activities, and temporary trading opportunities in line with the Council’s economic strategy.

Maintain accurate records of inspections, enforcement actions, applications, fees, and other operational matters using digital or manual systems.

Support the administration and renewal of trading licences, including application assessments and site suitability evaluations.

Work collaboratively with internal departments (e.g. Licensing, Legal, Highways, Environmental Health) and external partners such as emergency services.

Ensure the safety, cleanliness, and general upkeep of market areas, escalating maintenance issues and contributing to site improvement initiatives.

Provide advice and guidance to new and existing traders to support compliance and business sustainability.

Assist with the development and implementation of operational procedures to improve service efficiency and trader / customer satisfaction.

Requirements

Experience in market / street trading operations, licensing enforcement, or regulatory services.

Sound knowledge of relevant legislation (e.g. Local Government (Miscellaneous Provisions) Act 1982, street trading byelaws, health and safety).

Strong organisational and time management skills.

Excellent communication, negotiation, and conflict resolution skills.

Ability to work independently in a public-facing, field-based role.

Proficiency in record-keeping, report writing, and use of ICT systems.

Flexible approach, including occasional evening, weekend, or bank holiday work to support events or enforcement activities.

Requirements

Previous experience as an estate cleaner General education qualification (desirable) UK driving licence