Administrative Associate - Sr. (Hybrid)

Administrative Associate - Sr. (Hybrid)

Williams Lea by RRD is a global business support services company with a strong legacyover 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the worldespecially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.

Job Description

Job duties

• denotes an "essential function")
• Utilize appropriate logs and / or tracking software for all administrative support work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications / memos / presentations, data entry for expenses / time / other, creating reservations / scheduling (meetings, conference rooms, A / V, hospitality, travel, concierge), content / asset management, records or other research, high volume mail support
• Use established procedures, standards and formats to complete administrative requests to client satisfaction
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Help to foster a proactive environment of continuous service enhancement and relationship building with the client

Perform quality assurance on work of others, as requested

Adhere to Williams Lea policies, in addition to client policies

Use equipment and supplies in a cost efficient manner

Additional Information

$18 / hour

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRDonnelley is an Equal Opportunity Employer, including disability / veterans