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Service Manager
Service ManagerLiquid Personnel • Lincoln, Nebraska, USA
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Service Manager

Service Manager

Liquid Personnel • Lincoln, Nebraska, USA
30+ days ago
Job type
  • Full-time
Job description

Job Title : Service Manager - CQC

Location : Home-based with frequent travel across Lincoln Doncaster and Norwich

Salary : annual car allowance

Job Description :

Liquid Personnel is recruiting a Service Manager CQC on behalf of its is a home-based role with frequent travel required across Lincoln Doncaster and Norwich.

An exciting opportunity has arisen for an experienced Service Manager to oversee a portfolio of support services across multiple locations. This role is ideal for someone who thrives in a dynamic environment and is passionate about leading teams to deliver high-quality person-centred care.

About The Role :

Youll be responsible for managing approximatelycommissioned hours weekly across four to five service packages. This includes direct line management of over 30 support staff including bank workers. Your leadership will be key in fostering a positive team culture enhancing staff wellbeing and ensuring consistent high-quality support for individuals with complex needs.

This role combines operational leadership with financial accountability. Youll oversee rotas staffing levels recruitment and retention while ensuring each service remains financially sustainable. Flexibility is essential as the role includes participation in a rotational on-call schedule covering seven days a week.

What will your responsibilities be

  • Lead and support service teams to deliver outstanding care aligned with contractual and regulatory standards.
  • Monitor and manage budgets ensuring financial targets and KPIs are met across all services.
  • Maintain compliance with regulatory frameworks including CQCs Single Assessment Framework.
  • Drive performance improvements using data innovation and best practices.
  • Conduct regular supervision and appraisals for support staff.
  • Collaborate with internal departments such as HR Clinical Support and Finance to maintain a transparent and supportive working environment.
  • Manage employee relations and ensure adherence to company policies.
  • Engage with commissioners and contribute to service development and expansion.
  • Work closely with mobilisation and clinical teams to ensure smooth transitions for new services.

Benefits :

  • Competitive salary package
  • Company pension scheme
  • Opportunities for professional development
  • 25 days annual leave (plus an extra day after 12 months)
  • Access to Blue Light Card discounts
  • Qualifications & Experience :

    To be successful in this role you must have

  • Minimum 5 years experience in operational leadership within health or social care.
  • Level 4 qualification (or higher) in Leadership or Management.
  • Strong understanding of supporting individuals with learning disabilities mental health conditions or complex needs.
  • Skilled in risk management and mitigation.
  • Full UK driving licence and access to a vehicle.
  • Solid grasp of business operations including HR contracts and procurement.
  • Proven experience in budget and P&L management.
  • Excellent communication leadership and project management skills.
  • Resilience and the ability to perform under pressure.
  • Ability to build effective relationships with stakeholders and drive change.
  • Knowledge of commissioning and contract management.
  • Proficient in Microsoft Office and other relevant systems (e.g. finance rostering client management).
  • Desirable :

  • Understanding of clinical governance.
  • Experience in leading change initiatives.
  • Reasonable Adjustments :

    If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace please highlight this at the earliest opportunity by contacting our team. With this information we will provide appropriate support to you throughout the process and into your work placement.

    We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

    BH - 194364

    GH - 33147

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 37000 - 40000

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    Service Manager • Lincoln, Nebraska, USA

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