Crisis Response Specialist

Job Description

Job Description

Job Number : 270

Location : Odessa

Supervises : N

FLSA : Non-Exempt

Division : MH

Salary : $20.65 per hour. Sign on bonus may be available.

Shift : M-F 8am - 5pm, on call; Assigned work hours may change as the needs of the agency and clients change

Driving required : Y

Travel required : Y

Settings : office, field

POSITION SUMMARY / JOB PURPOSE :

The Crisis Response Specialist is responsible for daytime response to mental health crisis calls from Law Enforcement, Emergency Room, and the PermiaCare Crisis Hotline. This position provides emergency services to individuals in the community by defining presenting complaints, obtaining relevant medical history, assessing needed interventions, and initiating appropriate crisis intervention services, resolving crisis situations, filing emergency detention orders, and facilitating entrance into Crisis respite facilities when appropriate. The Crisis Response Specialist is responsible for ensuring persons in crisis are treated in the least restrictive and most appropriate environment. This position develops and maintains positive working relationships with law enforcement, hospital personnel and the judiciary. The Crisis Response Specialist facilitates entry of crisis clients into need brief services and / or referral to ongoing services as well as handles crises that walk into the Mental Health Clinics.

This position works independently, under limited supervision, reporting major activities through periodic meetings.

EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS :

Education Required : A Bachelor's degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistance, gerontology, special education, educational psychology, early childhood education or early childhood intervention or a bachelor's degree with at least 30 hours of coursework in the previous fields.

Experience Required : At least 1 year of experience in the mental health field preferred.

Registration, Certification, Licensure or other Qualifications Required :

• Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements.
• Required to pass criminal history and background checks as well as pre-employment drug screen.
• Must obtain QMHP certification within 6 months.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties) :

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES :

PHYSICAL REQUIREMENTS :

Abilities Required :

Other (specify) : driving required. May require some travel after hours and overnight.

WORKSITE CONDITIONS :

ADA Statement : Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO Statement : PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will.

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