Customer Service Representative (8AM-5PM Monday-Friday)

CUSTOMER SERVICE REPRESENTATIVE II

We are seeking a professional and proactive Customer Service Representative II to join our team. This role is responsible for managing patient communications and ensuring smooth coordination of appointments within a medical office setting. The ideal candidate will possess strong communication multitasking and organizational skills along with a customer-first mindset.

RESPONSIBILITIES

Patient Communication and Scheduling

• Operate multiple telephone lines to manage incoming and outgoing calls.
• Confirm and re-schedule new patient and follow-up appointments.
• Verify and update patient information within the EMR system.

Administrative Support

REQUIREMENTS

PHYSICAL AND MENTAL REQUIREMENTS

We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process please contact

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1