Assistant Director of Revenue

Overview

The 1054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining a signature spa fitness center and rooftop pool. It boasts more than 100000 square feet of meeting and event space and caters to the most discerning clientele.

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1054 finely appointed guestrooms with 52 suites seven delectable dining experiences a scenic rooftop pool a luxury Breve Spa and more than 100000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted 2023 Best Places to Work by the Boston Business Journal!

Creativity must infuse everything we do and everyone in the hotel. Performance realities will always exist but we use these constraints to push not limit our creativity. We believe there is always a way to make it work. If we dont have the solution we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaports best kept secret! Creativity must infuse everything we do and everyone in the Hotel. Performance realities will always exist but we use these constraints to push not limit our creativity.

Directly oversee the on-property GroupRooms Coordinators andprovide support to the Director of Revenue Management Sales leadersand Operational leaders throughout thehotel.

Salary for this position is : $90000 / year based on experience

Responsibilities

• Manage on-property Group Rooms Coordinatorsand assistwith theirjob duties as needed.
• Assist the Director of Revenue Management in monitoring and analyzing Group and Transient demand patterns.
• Assistthe Director of Revenue Managementin setting strategiesto fill hotel occupancyutilizingdemand and pattern management.
• Assistthe Director of Revenue Managementin monitoring and analyzing the effectiveness of restrictions and other selling strategies.
• Assistthe Director of Revenue Managementin monitoring and analyzing future turndowns and lostbusinessto maximize revenue and occupancy.
• Assistthe Director of Revenue Managementinmaintaininginventory and parity rate controls on allthird-partywebsites as needed.
• Assistthe Director of Revenue Managementin producing a12-monthrolling forecast.
• Produce and distributethe21-day operationsforecast.
• Produce and distribute Group Pickup Reportand runtheeffective meeting once a week.
• Provide directional feedback on group block pick-up and slippage.
• Audit group resumes prior to routingnotes and other details to ensure flawless group rooming list maintenance.
• Attend / Chair theGroups Approaching Cutoff meeting ensuring patterns over-block and low pickup situations are addressed.
• Attend andparticipatein weeklyStrategy Salesand dailyBusiness Review meetings.
• Attendmonthly creditmeetingto ensure groupbillingno show revenue and special package rates are posting correctly.
• Meet with meeting planners as necessary and attend pre-conventionmeetingsas necessary.
• Bethe activecontact with all operational departments including participation in staff and ops meetings and act as the reservations department representative. Ensure all relevant meeting material isdisseminatedto the reservations department staff.
• Conduct / Chair theweekly strategymeetings in the absence of theDirector of Revenue Management.
• Ensure staffcandescribe all hotel accommodations and effectively sell upgrades and suites.
• Confirm that the operational team hasallthe tools needed to quicklyidentifyand produce package offers flawlessly on an ongoing basis.
• Be the telephone and email point of contact for the reservations management questionsincludingrate offers date change issues ESP rate availability questions / calls late cancellation / no-show and other fee waiverconsideration.
• Overseeaccurateinput of reservations into the system from internal and external sources.
• Ensure that all calls and emails are acknowledged ona timelybasis to internal and external customers.
• Maintainthoroughknowledge of hotel services and events.
• Have knowledge oflocalmarket and provide directional feedback given this knowledge.
• ConductdailyRevenue Stand Upmeeting to discuss and coordinate which tasks the agents are prioritizing each day.
• EnsureRevenuestaff is well trained and receives ongoing training as needed on all systemsincludingORS PMSOpera CloudFDC Extranets and SQL Server reporting.
• Prepare and conduct performance appraisals for Group Reservations Coordinators (GRCs) / Revenuestaff.
• Maintain an efficient and professional working environment with open communication.
• Maintain strong interdepartmental communication particularly with the sales convention services front office and accounting teams.
• Maintain strong communication lines and relationship with Omni CRO for packages hotel detail special promotions access exclusion management etc.
• Ensure group commissions are processed within 3 business days after checkout andassistAccounting with research on miscellaneous Travel Agent requests on commissions past due.

Qualifications

PERKS AND BENEFITS :

Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Unclear

Department / Functional Area : Revenue Management

Experience : years

Vacancy : 1