Talent.com
Member Ops Billing & Enrollment Associate
Member Ops Billing & Enrollment AssociateMVP Health Care • Rochester, NY, United States
Member Ops Billing & Enrollment Associate

Member Ops Billing & Enrollment Associate

MVP Health Care • Rochester, NY, United States
19 days ago
Job type
  • Full-time
Job description

At MVP Health Care, we're on a mission to create a healthier future for everyone which requires innovative thinking and continuous improvement. To achieve this, we're looking for aMember Operations Billing & Enrollment Associate to join #TeamMVP. This is the opportunity for you if you have a passion for commitment to serving the customer effectively, strong analytical and problem solving skills and the ability to prioritize multiple assignments with attention to detail.

What's in it for you :

  • Growth opportunities to uplevel your career
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • Competitive compensation and comprehensive benefits focused on well-being
  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .

What's in it for you :

  • Growth opportunities to uplevel your career
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • Competitive compensation and comprehensive benefits focused on well-being
  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
  • Qualifications you'll bring :

  • Associates degree preferred. Equivalent amount of education and related experience may be considered.
  • Two years accounts receivable experience (or related field) in a service capacity dealing directly with internal and / or external customers, including two years data entry experience.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple assignments and perform a variety of tasks with close attention to detail.
  • Excellent customer service / telephone skills and ability to deal with stressful phone calls in a calm and diplomatic manner.
  • Familiarity with healthcare benefits and / or medical terminology.
  • Excellent computer experience including MS Excel, MS Word.
  • Curiosity to foster innovation and pave the way for growth
  • Humility to play as a team
  • Commitment to being the difference for our customers in every interaction
  • Your key responsibilities :

  • 1-2 years relevant insurance, medical or healthcare experience
  • Experience with Facets
  • Your key responsibilities :

  • This position serves under Member Operations, directly supporting the Customer Billing & Enrollment team. The role will be responsible for completing the team's daily workload, including enrollment, billing, and payment-related transaction processing, reconciliation, and research for all assigned accounts.
  • The individual will work closely with multiple internal departments to provide excellence in servicing all MVP customers, including member direct bill and employer group accounts. They will interact directly with MVP customers to ensure correct enrollment, billing, payment allocation, and collection activity.
  • Duties include accurately processing reconciliations and / or enrollment transactions daily, maintaining weekly and monthly Excel spreadsheets, processing terminations, multi-tasking projects, and completing contact service forms within the department. The individual must be able to collaborate as a team player or work independently.
  • Emphasis on discrepancy root cause determination and remediation. The role requires meeting departmental quality control standards and turnaround times.
  • This role also directly supports the cash team by processing check deposits on a regular basis in the Schenectady office.
  • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
  • Where you'll be :

    Virtual; based out of Schenectady, NY or Rochester, NY

    Pay Transparency

    MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

    We do not request current or historical salary information from candidates.

    MVP's Inclusion Statement

    At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

    MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

    To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com .

    Create a job alert for this search

    Billing Associate • Rochester, NY, United States

    Related jobs
    Account Associate - Customer Service - On site

    Account Associate - Customer Service - On site

    T-Mobile USA, Inc. • Rochester, NY, United States
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pac...Show more
    Last updated: 28 days ago • Promoted
    ObGyn

    ObGyn

    CompHealth • Dansville, New York, US
    Full-time
    ObGyn physician job in New York : Though your CompHealth recruiter will be your single point of contact, they are backed by dozens of specialized teams, giving them the ability to focus on the deta...Show more
    Last updated: 30+ days ago • Promoted
    Billing Specialist (Hybrid)

    Billing Specialist (Hybrid)

    St. Ann's Community • Rochester, NY, United States
    Full-time
    Join us in caring for the most important people on Earth! We reward hard-working and caring professionals with competitive pay, great benefits and career growth opportunities.Ann's Community Manage...Show more
    Last updated: 30+ days ago • Promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Livonia town, New York, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Dansville, NY, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 7 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Greece, NY, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show more
    Last updated: 30+ days ago • Promoted
    Travel Cath Lab Tech in Hilton, NY - $12772 / month

    Travel Cath Lab Tech in Hilton, NY - $12772 / month

    VETTED • Hilton, NY, United States
    Temporary
    Job Opportunity : Cath Lab Tech.Facility : Fusion Medical Staffing.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains professi...Show more
    Last updated: 11 hours ago • Promoted • New!
    Wireless Retail Sales Associate

    Wireless Retail Sales Associate

    SPECTRUM • Irondequoit, New York, United States
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 17 hours ago • Promoted • New!
    Medical Billing Assistant $18 / HR - IMMEDIATE HIRE

    Medical Billing Assistant $18 / HR - IMMEDIATE HIRE

    TEKsystems • Rochester, NY, United States
    Full-time
    IMMEDIATE MEDICAL BILLING ASSISTANT JOB OPENINGS - FULL TRAINING PROVIDED •.OPPORTUNITY TO GET INTO THE MEDICAL ADMIN FIELD WORKING FOR ONE OF THE LARGEST HEALTHCARE FACILITIES IN THE AREA •.Excellen...Show more
    Last updated: 30+ days ago • Promoted
    Full Time Associate Dentist

    Full Time Associate Dentist

    Aspen Dental • Irondequoit, NY, US
    Full-time +1
    Job Description This opening is for an Associate Dentist.At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Serv...Show more
    Last updated: 10 days ago • Promoted
    Call Center Customer Service Representative

    Call Center Customer Service Representative

    Staffmark Group • Geneseo, NY, United States
    Permanent
    Put Your People Skills to Work (Literally).Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start e...Show more
    Last updated: 30+ days ago • Promoted
    Experienced Legal Billing Coordinator - Remote

    Experienced Legal Billing Coordinator - Remote

    Friedman Vartolo LLP • Rochester, NY, United States
    Remote
    Full-time
    Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal prod...Show more
    Last updated: 15 days ago • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Geneseo, US
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 21 hours ago • Promoted • New!
    4480 - Billing Coordinator II

    4480 - Billing Coordinator II

    Nixon Peabody • Rochester, NY, United States
    Full-time
    The Billing Coordinator II is responsible for preparing bills and providing support to assigned billing attorneys.This position offers a hybrid work arrangement with two available schedules : 9 : 00 A...Show more
    Last updated: 16 days ago • Promoted
    Collections Billing Associate

    Collections Billing Associate

    KPH Healthcare Services • Rochester, NY, United States
    Full-time
    The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances . The following are the duties performed by employees in this classi...Show more
    Last updated: 14 days ago • Promoted
    Billing and Coding Specialist

    Billing and Coding Specialist

    Scion Staffing • Rochester, NY, US
    Permanent +1
    Scion Staffing has been engaged to conduct a search for a Billing and Coding Specialist for an established clinic in Rochester, NY. This position is 100% onsite at the clinic's Rochester office.This...Show more
    Last updated: 2 days ago • Promoted
    Associate Dentist (Irondequoit)

    Associate Dentist (Irondequoit)

    Aspen Dental • Irondequoit, NY, United States
    Full-time +1
    This opening is for an Associate Dentist.At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (...Show more
    Last updated: 1 day ago • Promoted
    Medical Billing - Payment Posting Specialist

    Medical Billing - Payment Posting Specialist

    Elizabeth Wende Breast Care • Rochester, NY, United States
    Full-time
    Medical Billing - Payment Posting Specialist Job Description.Since 1975, Elizabeth Wende Breast Center has been serving the greater Rochester, NY area with superior breast imaging technology and pa...Show more
    Last updated: 22 days ago • Promoted