Administrative Specialist

The Administrative Specialist position is a wonderful opportunity for someone who wants to gain hands-on experience in the insurance industry or professional office this role youll help keep our office organized and running smoothly by directing calls organizing and distributing important insurance documents and working closely with team members across all divisions. Youll also be one of the first friendly faces that customers interact with helping answer questions and sharing information about who we are and what we do. If you enjoy working with people staying organized and being a resource for members of the UNICO team this role could be a great fit!

Responsibilities

Primary Back-Up Receptionist

• Answer telephones and connect callers to the appropriate person.
• Support use of conference room technology event calendars copiers and phone systems.
• Staff and backup the front desk to welcome and direct visitors and deliveries.

Administration

• Organize and assign incoming reports documents mail and emails to the appropriate person.
• Handle clerical tasks such as photocopying filing mailing scanning organization of inventory and stocking meeting spaces.
• Label organize and assign insurance documents within Borrowedtyme.
• Prepare auto insurance card packets insurance certificates and other documents.
• Acquire documents from insurance carrier websites.
• Respond in an appropriate timely manner to all internal and external requests for information.
• Clerical work such as binding proposals organization of inventory filing work and cleaning meeting spaces.
• Maintain the shared spaces as clean and organized spaces. Involving kitchen duties and cleaning areas.
• Stock take inventory and order kitchen supplies.
• Performs other related duties as assigned.

Professional Requirements

• Education: High school diploma or GED; college degree preferred.
• Experience: A minimum of one year of customer service experience
• Licensure: none required

Knowledge Skills

• Strong abilities to prioritize tasks manage multiple projects simultaneously and meet deadlines effectively.
• Meticulous focus on accuracy and quality in all tasks.
• Demonstrates exceptional communication skills both verbal and written to successfully interact with a variety of people inside and outside the organization.
• Exhibits excellent customer service skills complemented by a desire to solve problems.
• Aspires to be independently resourceful but not afraid to ask questions within our supportive team environment.
• Maintains regular and predictable attendance.
• Understands insurance documents.
• Demonstrate computer proficiency in Microsoft Office.
• Supports use of conference room technology event calendars copiers and phone systems.

Physical Demands

• Must be physically able to operate a motor vehicle.
• This roles physical exertion is sedentary and occurs in an office environment.
• Exerting up to 30 pounds of force occasionally and a negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects.
• Substantial movements and repetitive motion of the wrists hands and fingers.
• Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing viewing a computer and extensive reading.