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Brand Standards, Guest Experience & Food Safety Advisor

Brand Standards, Guest Experience & Food Safety Advisor

EcolabMemphis, TN, US
3 days ago
Job type
  • Full-time
Job description

Brand Protection Advisor

Join Ecolab's team and help create a world in which we all thrive. EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to on-site assessments, coaching, digital learning, and industry best practices, we create a unique program that encompasses the critical components of any operation. EcoSure conducts more than 500,000 assessments annually in 140+ countries around the world. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Ecolab is seeking a Brand Protection Advisor to join our team in Memphis, TN. As a Brand Protection Advisor, you'll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You'll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.

How You'll Make an Impact :

  • Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to help protect their brand and delight their guests
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
  • Partner with other EcoSure and Ecolab teams to solve client challenges
  • Complete a budgeted number of visits each week, delivering an exceptional client experience
  • Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
  • Support the growth initiatives of the company and our clients
  • Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities by interacting with staff and residents

Position Details :

  • Candidate must reside within a commutable distance of Memphis, TN
  • Percent of overnight travel required : Up to 50%
  • Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

    • What's Unique About This Role :

  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
  • Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
  • Company-paid vehicle for business and personal use, where applicable
  • Plan and manage your schedule in an independent work environment
  • Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

    • Minimum Qualifications :

  • High school diploma
  • Two years of hospitality industry-related experience
  • Position requires a current and valid Driver's License with no restrictions
  • No Immigration Sponsorship available

    • Physical Demands :

  • Position requires being around, touching, and potentially consuming food made from or with animal products and / or top allergens
  • Position requires lifting and carrying 25 pounds
  • Position requires inspecting client playgrounds by climbing, crawling in tight areas, and going down tube slides
  • Position requires bending, squatting, shifting, and adjusting movement to assess areas low to the ground and above the head
  • Position requires standing and walking for extended periods of time in client locations
  • Position requires driving and / or flying to client locations as needed; you are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identification
  • Position requires driving a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

    • Preferred Qualifications :

  • Bachelor's degree in culinary, hospitality, or business field
  • Multilingual (Spanish & French preferred)

    • What's in it for You :

  • Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
  • The ability to make an impact and shape your career with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

    • About Ecolab :

    At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights, and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality, and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

    The pay range for this position is $45,000-$67,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

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    Guest Experience • Memphis, TN, US