Job Description
Job Description
Company Description
At Brandywine Upper Providence,
Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE.
Job Description
The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.
Schedule : Pier Diem
Responsibilities and Duties :
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Qualifications
High school diploma preferredStrong interpersonal skills and capable of relating to a variety of people and personalitiesExperience working with the senior populationProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applicationsPhysical Abilities :
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.Additional Information
Additional Benefits for Full-time Team Members :
Paid Time Off (PTO)Medical CoverageHealth AdvocacyDental CoverageVision CoverageAncillary Benefits (Life / AD&D, Short Term Disability and Long-Term Disability)Voluntary LifeFlexible Spending Account401(k) Retirement and MatchingEmployee Assistance ProgramEmployee Discounts ProgramFree ParkingSupportive LeadershipReferral BonusesAnd More!COVID-19 vaccination, or qualified exemption, required.
Pending EOEA approval.