Business Process Intern

Business Process Intern

Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally. We are seeking a motivated and detail-oriented Business Process Intern to join our team. This internship offers hands-on experience in process analysis, documentation, and improvement initiatives that support operational efficiency across the organization, both domestically and internationally. The intern will work closely with the Business Process team and cross-functional partners to gain exposure to real-world business operations and contribute to meaningful projects. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position. This is a paid internship. This position reports to the Business Process Manager.

Duties and Responsibilities

• Completion of company overview training.
• Management of assigned projects.
• Assist in analyzing current business processes to identify gaps, inefficiencies, and opportunities for improvement.
• Develop or update process documentation including, but not limited to, process narratives, flowcharts, standard operating procedures (SOPs), and reference guides.
• Conduct research and benchmarking to recommend best practices.
• Collect and analyze data to support decision-making and process improvement initiatives.
• Collaborate with team members to implement small-scale process changes and track results.
• Participate in meetings, prepare reports, and present findings to stakeholders.
• Provide administrative and project support as needed.

Qualifications and Competencies

All applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.

Working Conditions

The general working conditions for this position is an office environment. It will be necessary from time to time to visit the warehouse where safety precautions will need to be taken. While in the office, the noise level is usually low. However, the noise level can be low to moderate in the warehouse.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. This position requires the ability to occasionally lift items up to 10 pounds.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.