Head of Fraud

About Comn

Comun's mission is to help Hispanic immigrants turn their hard work into upward mobility starting with financial services that support their transition from a cash-based system to the digital economy.

We offer checking accounts that can be opened using 100+ types of Latin American IDs, access to over 90K locations nationwide to deposit cash, international transfers to 17 countries at market-leading rates, and 24 / 7 bilingual customer support with

We currently process over $1.5B in annual transaction volume and surpassed $100M in annualized international transfers just six months after launch. Comun has raised +$50M from top investors including Redpoint, Costanoa Ventures, and South Park Commons. Our team brings experience from leading fintech companies like Brex, Nubank, and Mercury.

We believe immigrants are the ultimate entrepreneurs driven by relentless ambition and a vision for a better future for their families. Comun exists to serve them throughout their journey.

About The Role

The Head of Fraud will be in charge of seeding the risk function at Comn, ensuring that we can accomplish our mission of providing financial access to immigrants while removing bad actors from our systems. This is a highly collaborative role that will interface with most company functions and touch our entire product suite, and is a key dependency to enable a great customer experience.

We are looking for someone with a strong analytical background who can get their hands dirty with data analysis and modeling and can succeed with a lean team. This role will own all of KYC, ongoing monitoring, fraud exposure, and anti-money laundering, and report directly to the founders.

What You'll Do

• Reporting directly to the founders you'll collaborate with Growth, Compliance, Operations, Product, Engineering, and our partner banks to iterate on a KYC policy that is inclusive, compliant, and continuously filtering out bad actors.
• Maintain a strong monitoring practice across both automated alerts and BPO manual reviews, to enable sharp decision-making and provide continuous feedback to our automated models.
• You will own fraud exposure, and will work on data models to continuously eradicate fraud losses across our features : check deposits, ACH transfers, debit card disputes, and peer transfer chargebacks.
• Own and continuously optimize our real-time transaction authorization model for remittances and P2P.
• Work with Compliance and Data to maintain tight anti-money laundering controls across any new addition to our feature set.
• Own a holistic customer risk model that draws from behaviors across our entire feature set to determine what experience we can show to each user.
• Improve and maintain our fraud stack, ensuring we have the best tools and vendors to make data-driven decisions.
• Collaborate with Product and Engineering to establish robust controls across our product suite and establish the appropriate testing frameworks to ensure we achieve the intended outcomes.

What You'll Bring

Requirements

Team

We are a team of 40 based out of New York, coming from industry-leading companies like Brex, Nubank, Cruise, and Verkada. Over half of us are immigrants, and have experienced the problems we're solving first hand. We value customer focus, high ambition, principled decision-making, and deep trust.

Full Time Employee Benefits

Comn is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.