Retail Personal Banker I - Dolton

Retail Personal Banker I

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General Function :

The Personal Banker I position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties and Responsibilities :

• Create a memorable customer experience by proactively building, maintaining, and growing relationships in an assigned book of business through various communication channels.
• Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations / solutions.
• Maintain a well-developed, working knowledge of products, services, and processes offered.
• Work collaboratively with internal partners to ensure customer's needs are met.
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs.
• Process teller transactions and adhere to balancing guidelines.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp.
• Other duties as assigned.

Minimum Knowledge, Skills and Abilities Required :

Working Conditions :

Retail Personal Banker I - Dolton Total Base Pay Range 41,600.00 - 66,600.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

Location Dolton, Illinois 60419

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.