IT Project Coordinator / Customer Engineer / Onsite / Dallas Texas
Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Dallas, they are looking to hire an IT Project Coordinator / Customer Engineer on a Contract basis.
Contract Duration : 6 Month Contract (Potential for extension or conversion)
70–80% travel (both in state and out of state) is required for on-site installations at client locations. There will be mileage reimbursement for the travel.
Required Skills & Experience
- Coordinator for IT Projects at assigned location(s)
- Single Point of Contact (SPOC) in all matters of Technology at assigned location(s)
- Collaborate and Coordinate with Clients, Vendors, and Project Management Teams as needed.
- Ensure that all Site standards are met via Standard Operating Procedures (SOP) and methodology
- Perform quality work on all deliverables including deployment and network activities
- Ensure customer satisfaction
- Ability to install and deploy all field technologies. (POS, Desktop, Label Printers, Office Printers, Kiosks, Tablets, Cabling, and smart hands for Network Equipment).
- IMAC Services. Perform installation, move, add, and Change for all Supported Equipment at assigned location(s)
Performs general preventative maintenance tasks on computers, laptops and any other authorized peripheral equipment
Daily Responsibilities
Face-to-face customer service experienceProven IT Support and Field Service experience (7+ YoE)Project Management knowledge, Experience in : Incident Management, Problem Management, Change Management, Knowledge ManagementProficient in network topology, familiar with rack and stack (Datacenter, IDF / MDF closets), minor config with assistance (assign IPs and verify network connectivity)Proficient with workplace deployment activities; desktop, monitor, docking station, PC / Laptop / Thin client and peripherals, VoIPAbility to work efficiently as an individual and lead small or large team as required
You will receive the following benefits :
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.