Indirect Business Development Representative

Job Description

Job Description

Indirect Business Development Representative

The primary purpose of this position is to assist Community Credit Union of Florida in living out our Mission, “ Always improve the financial well-being of our members and make a positive difference in our community .”

The Indirect Business Development Representative is responsible for growing and maintaining the credit union’s indirect lending program by building strong, long-term relationships with auto, RV, and other dealership partners. This role serves as the primary point of contact for dealers, promoting credit union loan products, providing training and support, and ensuring a seamless experience from application through funding. The Indirect Business Development Representative actively develops new dealer partnerships, monitors loan quality and compliance, and represents the credit union in the community to increase loan volume, strengthen dealer satisfaction, and expand member relationships.

Community Credit Union is an equal opportunity employer (EEO) and supports a drug-free workplace.

ESSENTIAL DUTIES

Dealer Relationship Management

• Build and maintain strong relationships with auto, RV, and powersports dealerships in the credit union’s market.
• Act as the primary liaison between the credit union and dealerships.
• Provide ongoing training to dealer staff on credit union loan programs, systems, and processes.

Loan Production & Growth

Service & Support

Compliance & Risk Management

Market Development & Reporting

Community & Brand Representation

Organizational Alignment

ENVIRONMENT AND PHYSICAL ACTIVITY

The work is primarily performed in a standard office environment with frequent travel to dealerships within the assigned territory. Occasional evening or weekend work may be required to attend dealer events or community activities. The position involves prolonged periods of driving, sitting, standing, and computer use, and may require walking, climbing stairs, and light lifting of up to 20 pounds when attending events or transporting materials. Travel includes driving a personal vehicle, and a valid driver’s license and reliable transportation are required. Team Members may be exposed to standard office equipment, dealership environments, and occasional outdoor conditions while visiting partner locations.

MENTAL DEMANDS

The position requires the ability to manage multiple priorities, analyze complex loan and dealership information, and make sound decisions in a fast-paced environment. The role demands strong problem-solving skills, attention to detail, and the capacity to interpret and apply credit union policies, procedures, and regulatory requirements. The incumbent must communicate effectively with internal teams, dealership partners, and members, often under time-sensitive conditions, while maintaining a high level of accuracy and professionalism. The role also requires adaptability, critical thinking, and the ability to work independently as well as collaboratively to achieve organizational goals.

POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and / or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

The incumbent must be able to perform in this position safely, without endangering the health or safety of the individual or others.

Management reserves the right to change this position description at any time according to business needs.