Sales Associate For Mid-Market
As Sales Associate for Mid-Market, you'll meet and exceed monthly sales quota objectives by acquiring and growing targeted verticals in US / Canada. You will lead a new business portfolio, and will focus on greenfield accounts through prospecting, heavy cold-calling, networking, and generating leads. Excelling in a dynamic environment, you will understand customers' challenges and business objectives and help accounts lead their employees to certification goals. You will do this by providing excellent customer service, creating specialized bundles to achieve customer goals, while negotiating and closing business. Whilst your primary focus will be on Mid-Market sales, you will also be responsible supporting the B2C sales team with other duties such as lead follow up for the team when needed, resolving customer issues and providing support to current and prospective customers.
Responsibilities
Make daily, high-volume calls to individuals, businesses, members, chapters, or other leads to sell into ISC2 directly delivered classes (online instructor lead, classroom-based and self-paced training), ensuring activity is recorded in Salesforce
Engage with decision makers to increase ISC2 direct public class sales
Maintain a high level of customer satisfaction with prospects and current members
Effectively maintain daily accurate and up-to-date customer data in Salesforce CRM
Work with internal teams to make sure communications are effective and efficient between ISC2 and our customers
Works closely with the inside Sales Team Lead to assist with sales support as needed
Provides feedback to the marketing and sales teams on the effectiveness and of the individual lead campaigns
Miscellaneous duties, as assigned
Behavioral Competencies
Successful self-starter, who is detail oriented, and shows a successful history of meeting and exceeding goals
Works with a sense of urgency
Superior organizational and planning skills with excellent written and oral / presentation skills
Strong communication and interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with ISC2 employees to grow the business
Ability to assess lead potential and nurture them in the best direction
Qualifications
Experience using Salesforce or similar CRM platform
Ability to prospect, identify new opportunities, and close deals often with a strong emphasis on individual performance and commission
Demonstrated experience negotiating and sales acumen
Advanced proficiency in using the internet, web based applications, and MS Office products, including Outlook, PowerPoint, Excel and Word
Education and Work Experience
Bachelors Degree in a related field
5+ years of experience in an inbound / outbound sales commission role in a corporate call center or professional environment
Must have previously carried quotas of at least $500K, working in various national markets
Previous experience in selling training and certifications, with a preference in IT and cybersecurity preferred
Physical and Mental Demands
Work extended hours, weekends, and / or overtime, when necessary
Up to 10% travel required
Remain in a stationary position, often standing or sitting, for prolonged periods
Regular use of office equipment such as a computer / laptop and monitor computer screens
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Account Executive Mid Market • Honolulu, HI, US