Inside Higher Ed is hiring : Online Community Manager in Gainesville

Overview

Join to apply for the Online Community Manager role at Inside Higher Ed .

Job No : 537243 | Work Type : Full Time | Location : Main Campus (Gainesville, FL) | Categories : Communications / Public Relations / Marketing | Department : 60440000 - AG-IFAS COMMUNICATION SERVICES

Responsibilities

• Online Moderator and Member Management
• Serve as moderator for Blogs.IFAS, actively engaging members to encourage participation and content creation.
• Coordinate the development and implementation of the user community.
• Identify and analyze engagement patterns and trends to inform strategy.
• Recruit and onboard subject matter experts.
• Provide training, coaching, and guidance to faculty, staff, and member leaders.
• Share best practices on accessibility and branding standards.
• Analytics and Dashboards
• Analyze and interpret digital engagement data.
• Create and present reports and dashboards on website and blog activity.
• Monitor community demographics and member activity.
• Recommend strategies to improve engagement and utilization.
• Communicate performance metrics to administrative and member audiences.
• Communications
• Manage digital campaigns, e-blasts, and newsletters.
• Compose clear and concise messages on complex topics for broad audiences.
• Troubleshoot technical issues and conduct quality assurance checks.
• Collaborate with the web team to ensure consistent design and functionality.
• Stay current with innovations in online community management.
• Content Curation
• Collect, organize, edit, and publish content for UF / IFAS websites and blogs.
• Assist clients with basic website setup and content collection.
• Support users with event management and calendar postings.
• Taxonomy
• Structure and classify community data using established taxonomy systems.

Qualifications

Required : Bachelor\'s degree and two years of relevant experience or an equivalent combination of education and appropriate experience.

Salary : $44,000; commensurate with education and experience.

Preferred

Knowledge and Tools

Additional Knowledge

Web and Digital Communications

Data and Reporting

Community Engagement and Leadership

Application Instructions

Special Instructions to Applicants : Interested candidates should upload a copy of their resume. You may also provide a link to your portfolio of relevant work if applicable. Application must be submitted by 11 : 55 p.m. (ET) of the posting end date.

To apply, visit https : / / explore.jobs.ufl.edu / en-us / job / 537243

Health Assessment Required : No

Applications Close : 06 October 2025

Our Commitment : The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to Florida Sunshine and Public Record laws. For an accommodation due to a disability, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

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