Production Manager

Join Hello Adorn as Our Next Production Manager

Are you a process-driven leader with a passion for craftsmanship and team development? At Hello Adorn, we're not just making jewelry—we're building a brand rooted in joy, quality, and intentional growth. As our Production Manager, you'll play a pivotal role in scaling our handmade jewelry operations while nurturing a culture of creativity, efficiency, and excellence.

About Us

Hello Adorn is a fast-growing, design-forward handmade jewelry brand, rooted in quality craftsmanship, a clear brand vision, and a commitment to exceptional customer experience. With both a thriving direct-to-consumer e-commerce presence and a brick-and-mortar flagship store, we offer a fast-paced, purpose-driven environment where creative vision and strategic thinking thrive. As we scale, Hello Adorn remains committed to growing a beautiful brand from a culture of happiness.

What You'll Do

As Production Manager, you'll lead our jewelry production team and ensure our operations run smoothly, efficiently, and with uncompromising quality. You'll be the strategic force behind our production metrics, process improvements, and team development—working cross-functionally to align production with customer demand and brand vision.

Key Responsibilities

Production Leadership

Monitor and optimize production metrics (output, cycle time, quality rates)

Identify bottlenecks and implement lean manufacturing techniques

Oversee quality control across raw materials, WIP, and finished goods

Manage inventory in coordination with Supply Chain

Develop and maintain SOPs to ensure consistency and compliance

Conduct time studies and remove workflow obstacles

Align production schedules with product launches and order deadlines

Maintain accurate records and report progress to leadership

Team Management

Lead, coach, and develop a team of skilled makers

Conduct biweekly one-on-ones and provide ongoing feedback

Facilitate weekly team meetings and communicate updates

Partner with Senior Makers to train new hires and refine processes

Hire and onboard new team members with care and clarity

Foster a safe, inclusive, and energized work environment

What You Bring

Required

5+ years in a production management role

Bachelor's degree in Business, Industrial Engineering, or equivalent experience

Proven ability to lead and motivate production teams

Preferred

Experience in jewelry or small-batch manufacturing

Familiarity with ERP systems and production planning tools

Certifications in manufacturing or process improvement

Skills & Strengths

Strategic thinker with strong attention to detail

Calm under pressure and adaptable to shifting priorities

Excellent communicator and empathetic leader

Proficient in spreadsheets and data analysis

Deep understanding of quality control and safety standards

Knowledge of DMAIC and operational efficiency practices

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