Senior Program Manager

Project Group Manager

The Project Group Manager is a Senior Program Management Lead role that is accountable for management and delivery of complex / large portfolio of programs, including client change and client onboarding within the area of Securities Services Middle Office and Funds Operations.

Role includes high level of exposure to clients, Product, Technology and Operations' senior stakeholders, therefore requires comprehensive understanding of multiple areas within a function and how they interact in order to achieve the programs objectives, as well as excellent communication skills required in order to negotiate internally and externally.

Individual in this role will also be responsible for program management practice, standards and policy formulation, planning and execution.

Responsibilities :

• Manage and drive day-to-day delivery of multiple programs, incl. planning, control and executing to milestones and budget on multiple complex projects.
• Manage stakeholders and key organizations in order to build and manage relationships with each.
• Direct the creation of multiple work projects and manage their alignment to business goals and strategy.
• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the managed portfolio.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within / across programs and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established projects of work.
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications :

Education :

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Operations - Core

Job Family : Operations Project Management

Time Type : Full time

Primary Location : Columbus Ohio United States

Primary Location Full Time Salary Range : $134,960.00 - $202,440.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills : Please see the requirements listed above.

Other Relevant Skills : For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date : Jun 30, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi and View Citi's EEO Policy Statement and the Know Your Rights poster.