Job Description
Job Description
Building Better Together. Bringing passion and purpose to all we do!
We have a bold vision to reimagine care. And that's possible because of every individual team member. AccentCare believes investing in people and their opportunities produce more satisfying careers, personal growth, and better patient outcomes. In addition, we emphasize training and hiring a diverse workforce with the lived experience and skills to deliver culturally competent, inclusive care.
At AccentCare we strive to serve our clients as if they were our own family. Do you have a passion for helping people? Are you looking for a way to help impact the lives of our seniors? We are looking for a Client Service Coordinator for home care who wants to work in a rewarding team environment! Join AccentCare today and make a difference!
Why Work at AccentCare?
- Competitive pay for the Client Service Coordinator
- Excellent opportunities for career growth and advancement
- Generous paid time off (PTO) benefits for full time employees
- Six paid holidays plus two floating holidays annually
- Opportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteria
- Optional 401k
- Tuition reimbursement
- Training and career development
- Ability to make a positive impact on the local community
- Great company culture that encourages a team environment and personal development
Shift : Monday- Friday
Hours : 8 : 00am -5 : 00pm
Salary : $23.00 - $24.00
Office Location : Culver City, CA 75% Torrance, CA 25%
Bilingual English / Spanish speaking REQUIRED
Responsibilities
What You’ll Do
As the Client Service Coordinator in home care, you will be responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.
Other Client Service Coordinator responsibilities include :
Functions as primary support for daily EVV and payroll functionsProcesses and communicates authorization and schedule changes to ensure coordination of service and client satisfactionCoordinates utilization of Care Partner teams to ensure fill rate expectations metResearches and resolves payroll and billing questions under direction from the Client Service Manager.Functions as liaison for Field Supervisors in communicating with payer Case Management teamsSupports recruiting and onboarding needs of teamResponsible for scheduling and monitoring / reporting all required client visits by field supervisorAssists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employeesQualifications
Who You Are
Previous home health care or home care experience highly desirableHigh School or GED required.Staffing experience preferredExcellent verbal / written communication, time management and organizational skillsAbility to effectively multi-taskAbility to utilize effective problem solving skillsBilingual English / Spanish speaking preferredStrong customer service skills with internal / external client'sThank you for your interested in AccentCare !