Job Description
Job Description
Description :
The Office Manager is responsible for the general administrative functions and activities of the office. The Office Manager maintains the overall office by providing the products and services needed to support colleagues who are committed to excellence in their deliverables.
Essential Duties and Responsibilities
Reception & Communication
Mail & Office Supplies
Office Environment & Facilities
Event & Marketing Coordination
Project Support
Technology & Equipment Management
Employee Onboarding & Offboarding
Social Media Management
Requirements : Qualifications
Associates Degree from an accredited college or university with major course work in Business Administration or closely related field.
The incumbent must have 3 to 5 years’ experience in customer service and general administration.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with Publisher and Procore is a plus.
Experience managing social media accounts for a business or organization, including content creation and analytics.
Experience with creative platforms such as Canva, Gamma, or similar platforms.
Experience with AI presentation and writing tools.
Skilled at handling multiple tasks and projects simultaneously with a reputation for being accurate, responsive, and well organized.
Strong self-starter with excellent verbal communication and interpersonal skills within cross functional teams.
Ability to calculate figures and amounts.
Ability to maintain discretion and confidentiality.
Experience working in the commercial construction industry preferred.
Competencies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Customer Service - Responds promptly to needs; Solicits feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Written and Verbal Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret documents such as safety rules, operating and maintenance instructions. Ability to speak effectively with clients and staff.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work for this role is typically performed in a climate-controlled office environment and the noise level in the work environment is usually quiet.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Office Manager • Ashburn, VA, US