Patient Concierge Scheduler

Job Description

Job Description

Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you!

Essential Functions

• Under the direct supervision of the Physician Support Manager
• Demonstrates competency in the performance of job-related skills appropriate to his / her customer populations and departmental services.
• Schedules / re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction.
• Maintains designated account folder following departmental expectations.
• Communicates regularly with assigned referring offices and appropriate sales representatives.
• Ensures patients have been cleared for specific diagnostic tests.
• Collect and enter patient demographic and insurance information as needed.
• Has knowledge of commonly used concepts, practices, and procedures.
• Basic computer skills required.  Has knowledge of insurance plans.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Other duties as assigned by Manager.
• Demonstrates competency in the performance of job-related skills appropriate to his / her customer populations and departmental services while providing excellent customer service.
• Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
• Adheres to policies, procedures, guidelines relative to departmental operations.

Other Duties

Benefits

Minimum Qualifications

Physical Demands

Dress Attire

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.