Patient Services Representative II, Physical Therapy

Sutter Health Position

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family / support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local / state / federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and / or orient other staff to the department. Schedule : 36-hour per week position. Shift times will vary within clinic hours, typically between 8 : 00 a.m. and 6 : 30 p.m. Shifts may be 4 or 8 hours in length.

Education : HS Diploma or equivalent education / experience

Typical Experience :

• 1 year of recent relevant experience.

Skills and Knowledge :

Job Shift : Days

Schedule : Full Time

Shift Hours : 8

Days of the Week : Monday - Friday

Weekend Requirements : Rotating Weekends

Benefits : Yes

Unions : No

Position Status : Non-Exempt

Weekly Hours : 36

Employee Status : Regular

Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.

Pay Range is $30.34 to $37.92 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.