Service Manager | Matthews, NC | Great Benefits!

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, organizational, and communication skills.

Key responsibilities include :

• Managing staff schedules and training new employees.
• Ensuring compliance with health and safety regulations.
• Monitoring and managing inventory levels.
• Handling customer complaints and resolving issues promptly.
• Collaborating with the kitchen and front of house teams to ensure smooth operations.
• Developing and implementing marketing strategies to increase customer traffic.
• Maintaining financial records and preparing reports for management.

If you are a dynamic leader with a passion for hospitality and a desire to grow within the industry, we encourage you to apply for this exciting opportunity.