Laboratory Billing Supervisor Rocky Mountain Laboratories – Remote in AZ, CO, ID, NV, UT, or TX About Us Rocky Mountain Laboratories is a leading clinical and molecular diagnostics laboratory providing comprehensive testing and billing services to healthcare providers nationwide.
We are dedicated to delivering accurate and timely diagnostic results through cutting-edge technology, automation, and a patient-focused approach.
Position The Billing Supervisor supports the daily operations of the laboratory billing department by ensuring timely and accurate charge entry, claims submission, payment posting, and payer follow-up.
This role provides direct guidance and oversight to billing team members and helps maintain efficient, compliant revenue cycle workflows.
This position reports directly to the Revenue Cycle Manager .
Responsibilities Oversee day-to-day billing activities, including charge entry, claim submission, payment posting, and A / R follow-up Monitor daily work queues and assign tasks as needed to ensure timely completion Provide support, coaching, and informal leadership to billing staff Review claims for accuracy prior to submission and assist in resolving edits or rejections Assist with denial resolution, appeals, and payer communication Track and report on billing productivity, aging, and error trends Support the creation and maintenance of SOPs, workflows, and documentation Work closely with the RCM to identify training needs, process gaps, and operational improvements Coordinate escalated issues between billing staff, payers, and internal departments Assist with onboarding and training new billing employees Ensure compliance with payer rules, coding guidelines, and internal policies Contribute to system updates, billing enhancements, and testing when required Perform additional billing and supervisory duties as assigned Required Qualifications Minimum 3–4 years of medical billing experience Minimum 1–2 years of experience as a billing team lead or supervisor Strong understanding of insurance billing, reimbursement processes, and A / R workflows Ability to review claims for accuracy and identify coding or data issues Proficiency in medical billing or EHR systems Excellent communication, organization, and problem-solving skills Ability to work independently and effectively in a remote environment Preferred Qualifications Laboratory billing experience (toxicology, molecular, or PCR) Experience using AdvancedMD Familiarity with payer rules, denial management, and ICD-10 / CPT coding concepts Education CPC or similar billing / coding certification – Preferred Associate’s or Bachelor’s degree in Business, Healthcare Administration, or related field preferred Salary :
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