Business Systems Analyst I

BUSINESS SYSTEMS ANALYST I

WHAT IS THE OPPORTUNITY?

Ensures efficient and accurate handling of banking support and operations while maintaining compliance with regulatory requirements and internal policies. Prepare monthly, quarterly, semi-annual and annual compliance related reporting as well as corresponding procedure updates as needed. Oversees the daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise.

WHAT WILL YOU DO?

Applies both technical and general business knowledge to resolve the most complex issues in assigned function.

Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, and the processes employed.

Ensures activities are in compliance with legal / regulatory requirements and CNB policy and procedure.

Proactively identifies and recommends new / proposed policies and procedures as they relate to operations issues / opportunities; assists in the implementation of new processes and procedures.

Applies in-depth knowledge of systems, functions and procedures to identify and resolve quality issues to ensure overall team quality.

Maintains up-to-date knowledge of Bank policies and procedures.

Provides exceptional customer service and serves as resource to internal and external customers.

Clearly communicates ideas and concepts both orally and in writing.

Performs other duties as assigned or requested.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

Bachelor's Degree or equivalent

Minimum of 2-4 years experience.

Minimum of 1-2 years experience supporting and maintenance of system applications for all financial products. Experience with report writing data base tools and data base structures.

Additional Qualifications

Ability to handle problem situations with colleagues and clients effectively.

Ability to interact effectively with all levels of Bank personnel and customers

Excellent verbal and written communication skills

Excellent interpersonal / customer service skills

Knowledge of regulatory requirements and bank policies and procedures

Knowledge of data base structures, tables, data sets and report wiring tools

Knowledge of data analysis, comparison and structure requirements.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary : $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

Generous 401(k) company matching contribution

Career Development through Tuition Reimbursement and other internal upskilling and training resources

Valued Time Away benefits including vacation, sick and volunteer time

Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

Career Mobility support from a dedicated recruitment team

Colleague Resource Groups to support networking and community engagement

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ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.