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Business Analyst
Artech LLCGreen Bay, WI18 hours ago
Job type
- Full-time
Job descriptionExperience managing CMDB - Discovery and CMDB Health Score Skills in developing and maintaining integrations with ServiceNow Experience in platform upgrades and managing the upgrade process Collaborate with customers daily to update team activities and discuss challenges Participate in requirement gathering and refine stories with the customer Manage the team to deliver enhancements and fixes in a timely manner Peer review development completed by the team to ensure best practices and standards Handle incidents, service requests, and change tasks Manage mid servers and service accounts associated with ServiceNow integration and discovery Find opportunities to automate and enhance the end-user experience Inclusive and diverse work environment Opportunities for career growth and development Supportive team culture focused on collaboration and innovation
Location :
Green Bay, WI, Milwaukee, WI - 100% ONSITE
Salary Range : Not specified
Introduction
Join our dynamic team where you will play a pivotal role in bridging the gap between our business needs and technological solutions. We are seeking a dedicated professional who is passionate about delivering excellence and driving innovation.
Required Skills & Qualifications
- Applicants must be able to work directly for Artech on W2
- Experience in Business Analysis
- Proficiency in ServiceNow IT Service Management
- 6 - 8 years of relevant experience
Preferred Skills & Qualifications
Day-to-Day Responsibilities
Company Benefits & Culture
For immediate consideration please click APPLY to begin the screening process with Alex.
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Analyst • Green Bay, WI