Business Analyst (Technical Writing & Azure Data Focus)
Job Description
We are seeking a skilled Business Analyst with expertise in technical writing and documentation, combined with a strong understanding of data analysis and Azure tools. This role will bridge the gap between complex data processes and clear, user-friendly documentation, ensuring that our data-driven insights are effectively communicated across the organization.
Responsibilities
- Gather and document business requirements for software development projects
- Create detailed technical documentation, including user manuals, process guides, and system specifications
- Collaborate with developers, project managers, and stakeholders to ensure accurate representation of business needs in technical solutions
- Develop and maintain process flow diagrams, use cases, and other visual aids to support documentation
- Create comprehensive technical documentation for data processes, Azure-based solutions, and analytical workflows
- Develop user manuals, system guides, and process documentation for data platforms and Azure services (e.g., Azure Synapse Analytics, Azure Data Factory, Power BI)
- Translate complex data concepts and Azure architectures into clear, concise written materials for both technical and non-technical audiences
- Collaborate with data engineers and analysts to understand and document data models, ETL processes, and data pipelines
- Design and maintain documentation templates and standards for consistency across all data-related documentation
- Write and maintain API documentation for data services and integrations
- Develop training materials and conduct workshops on data tools and Azure services for end-users
- Participate in data analysis projects, providing documentation support throughout the project lifecycle
- Use Azure DevOps (ADO) for documentation version control and project management
- Ensure all documentation adheres to company standards and best practices in technical writing
Qualifications
Bachelor's degree in Technical Writing, Communication, Computer Science, or related field3+ years of experience in technical writing, preferably in a data-driven or cloud computing environmentStrong understanding of data concepts and Azure data servicesExcellent writing skills with the ability to explain complex technical concepts clearlyProficiency in documentation tools (e.g., Azure DevOps, MadCap Flare, Microsoft Office Suite)Familiarity with Azure services, particularly Azure Synapse Analytics, Azure Data Factory, and Power BIExperience with SQL and basic data queryingKnowledge of data visualization principles and best practicesStrong attention to detail and commitment to producing high-quality documentationAbility to work effectively with cross-functional teamsPreferred Qualifications
Certifications in Technical Writing or Azure technologiesExperience with API documentation and Swagger / OpenAPIKnowledge of markup languages (e.g., Markdown, reStructuredText)Familiarity with version control systems (e.g., Git)Understanding of agile methodologies and their application in documentation processesBasic programming knowledge (e.g., Python, R) for understanding code snippetsExperience with data governance and compliance documentation