Modernization Technical Support Specialist

Join KONE, a global leader in elevators, escalators, and automatic building doors, established in 1910. Our commitment is to enhance urban life by delivering innovative solutions that ensure safe, convenient, and reliable journeys through our cities.

As a Modernization Technical Support Specialist, you will have the opportunity to manage your own local portfolio and directly influence the efficiency of our frontline operations. If you thrive in dynamic environments, enjoy training, documentation, and providing recommendations for streamlined processes, we want you on our team. Your passion for quality, safety culture promotion, and collaborative spirit will be vital in achieving successful outcomes.

Your main responsibilities will include :

• Analyzing and solving problems while collaborating with customers and colleagues.
• Promoting and enforcing safety and quality goals.
• Ensuring high levels of customer satisfaction and profitable results.

To excel in this role, you should have :

The compensation for this role varies by location :

(Chicago / Lombard, Detroit) - $142,900 - $196,500

(Milwaukee / Madison) - $133,500 - $184,000

(Grand Rapids) - $126,500 - $175,000

You will also be eligible for a KONE Annual Bonus plan with a target incentive of 15% based on the achievement of company and individual goals.

At KONE, we nurture a culture of innovation and collaboration. We believe that each employee's unique contribution is vital to our success. We prioritize employee engagement and sustainability, fostering an environment of ethical practices and mutual respect. Our benefits include :

Come join us at KONE and apply your passion and expertise to make a tangible impact on our customers and your career!